learning

I Can Remember That

There are three levels of training:

  • Remember
  • Use
  • Integrate. 

This post describes 1) training to remember aka knowledge-based training.

The first level is to have learners learn and remember facts, rules, procedures, and concepts.

Facts are facts—State capitals, favorite authors, company values, formulas for calculations.  Everyone knows many facts and can recall them.

Rules are unvarying steps for solving a problem—How to give an injection, how to disarm your home alarm, how to log-in to your network.  We can easily remember the rules that we follow repeatedly.

Procedures are steps that vary from one case to the other for completing a process—Steps (and options) for installing software on your home computer, steps for planning a dinner party, directions (and alternate directions) to the bank.  We can easily remember the procedures for a variety of processes we do everyday at home, at work, and in between. 

Concepts are characteristics that define a thing or class of things—What determines if an animal is a cat, what characteristics do entrepreneurs exhibit, what determines if it's an emergency.  It's not difficult to list the characteristics of the key concepts in our lives.

In my next post, I'll talk about the second level—learning to use.

Just-In-Time Learning 2011

As I look back on 2010 and at the new requests we're getting this year, I see a trend toward "extreme blended-learning."  I've made this term up because I'm seeing the first glimmering of learning that leans on a variety of media -- especially social media and just-in-time learning.  Large chunks of training are still delivered in the classroom or through WBT.  Reinforcement of training, training transfer, and self-paced training are going on all the time through both e-learning and m-learning. Most of the time, it isn't thought of as training at all.  It's using the tools at hand to look stuff up.

For example, over the holidays I couldn't find my recipe for microwave peanut brittle.  I found one through Google that worked great (e-learning).  I also used Google to learn what types of bike racks are available, how to put the rack on the car, and the bike on the rack.  I use my iPhone apps to find addresses and phone numbers (m-learning).  I read you can calculate your blood alcohol level with an app.  I learn through blogs and online discussions.  I'll bet you can think of several examples of your own.  We are finally moving into a just-in-time learning society.

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