Google

I recently heard someone say that most people turn to Google when they need to know how to do something.  An obvious statement, but it made me realize what a challenge this is for our training design.  Can we make access to our training that easy for our learners? 

Imagine what it could mean to our learners: no resistance to training, absolute just-in-time training, immediate performance support.  Great image!

The results for our organizations are huge: constant learning, reduced performance errors, remarkably improved efficiency, and many other positive measurable improvements. 

How exciting!